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FREQUENTLY ASKED QUESTIONS
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What is the best way to contact you? How do I book an appointment?We are a very small business consisting of 2 people! We may not be able to answer calls immediately but please leave us a message and we will call you back as soon as we complete our appointments with our clients. You will find a "BOOK AN APPOINTMENT" button at the bottom of each service page that will take you directly to our online booking page via Vagaro. Send us a message via any of our social media sites, website contact forms or email. These are usually answered quicker since we have a little help behind the scenes!
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How do I book same-day appointments or Saturday appointments?To book a same-day appointment or an appointment for a Saturday, simply send us an e-mail (info@conjurebeautylab.com), message us on social media (facebook or instagram), or call/text us (337-322-7434) and we can get you scheduled for your perfect time! If you are needing appointments outside of our normal hours just let us know...we may be able to help with that too!
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Should I arrive early for my appointment? What if I am running late?Yes, please arrive 10-15 minutes before your appointment. If you are running late please call us to let us know how late you are expecting to be. Late arrivals will limit your service time. The service will conclude at the original scheduled time and you will be charged at full price. If you are more than 15 minutes late you will be asked to reschedule. We want to ensure you and all other guests receive the experience and relaxation of a full service.
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What is your cancellation and no-show policy?We kindly ask that you give us notice of your cancellation at least 24 hours in advance of your scheduled appointment. Call/text us at 337-322-7434, email us at info@conjurebeautylab.com or message us on social media (facebook or instagram) A $25 re-booking fee will be added to no-show appointments upon scheduling of next appointment.
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What is your gratuity policy? Can I tip my therapist?While it is not expected, our staff is able to accept service tips in the form of cash and greatly appreciates it! Some staff members may accept service tips in the form of Venmo, CashApp check or credit cards.
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What is your cell phone policy?We kindly ask that you place your phone on silent during your visit with us. We strive to create a quiet, peaceful atmosphere for all of our clients. We thank you for respectfully following this policy!
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Do you accept appointments for anyone under 18 years old?Yes, we welcome anyone 14 years old and above for our basic facial services, body treatments and facial waxing. The consenting/accompanying parent will remain in the room for the duration of the service. All clients under 18 years of age will require a parent's signature and accompaniment for the service.
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What should I wear for my service?Dress comfortable! Depending on which service you have scheduled, you will be asked to remove the clothing covering that area. Your comfort is our top priority and you may leave on any clothing that does not interfere with your service. You will remain properly draped at all times! We ask that you please leave all valuables at home. You will be asked to remove all jewelry before your service which will stay where you placed them in the treatment room. Please remember to take your items with you after your service has ended. We regret that we cannot be responsible for loss or damage to personal items.
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How do I know which facial is right for me?Leave that to us! There are a lot of different factors that can alter your skin type, like hormones, environmental changes, sun exposure and genetics. Your esthetician will evaluate your client intake form as well as perform a thorough skin analysis in order to choose the proper treatment for you. If you are not sure which facial to book, we always recommend one of our Customized Facials (Express or Complete), which will help us to set you up for success in your treatment and skincare regimen.
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What is included in the Express Customized Facial?An Express Customized Facial (25-30 minute) is a quick way to get your skin back on track. Your esthetician will do a thorough cleanse of the skin followed by exfoliation, mask, moisturizer and sun protection. *no extractions*
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What is included in the Complete Customized Facial?A Complete Customized Facial (50-60 minute) is a full relaxation experience! In addition to the steps in the Express Customized Facial, your esthetician will include a customized facial mask, targeted serums and a relaxing facial massage. Steam and extractions may also be utilized if needed.
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What is a Chill Pill Facial Massage?The Chill Pill Facial Massage is the ultimate relaxation facial! Drift away into dreamland with this calming facial focused on everyone's favorite part, the massage! Start off with an aroma infused cleanser followed by an aroma infused facial mask used with cold globe therapy to soothe the skin. Then, melt away your stress with a massage of the neck & shoulders paired with a hypnotic facial massage! For the finale, aroma infused moisturizer & sun protection are applied to make you glow as you step back into reality.
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What is a Fauxtox Gua Sha Facial?A Fauxtox Gua Sha Facial is a great option for firming, lifting & tightening of the skin without the use of injections. A Gua Sha tool is utilized during the massage part of the facial to help decrease the appearance of fine lines and assist in lymphatic drainage.
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What is a Prenatal Facial?Our Prenatal Facial is a Complete Customized Facial for expecting and breast-feeding mothers. All products and techniques used during this treatment are safe for pregnant and lactating mothers.
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What is a Men's Beard Treatment?A Men's Beard Treatment (30 minute) is a full cleanse of the face and beard, moisturizer for skin and moisturizing oil for beard with a high frequency treatment to promote circulation for healthy skin and facial hair.
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What is a Sinus Relief Facial Massage?The Sinus Relief Facial Massage helps to relieve sinus pressure with the use of essential oils and pressure point massage. The use of cold globes aids in the reduction of swelling and inflammation.
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What is a Back Treatment?A Back Treatment is a deep cleansing of the back with gentle exfoliation followed by a soothing mask and Silk Peptide moisturizer with the use of hot steam towels to aid in relaxation. If needed, extractions may be performed.
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Which Add-on service is best for me?Each add-on service has its own benefits: Neck & Decollete Treatment - Benefits: Soothing/Hydrating - Products and techniques from the facial are carried down to the neck and decollete area to address specific skin concerns. This area is often the "forgotten" area in a daily skincare routine. High Frequency - Benefits: Acne/Anti-Aging - Safe and gentle electrical current passes through an electrode as it glides over the skin. The production of oscillating oxygen can kill P.acne bacteria and reduce inflammation to help with acne. It can minimize appearance of fine lines, increase circulation and help stimulate cell renewal for anti-aging properties. LED Therapy - Benefits: All skin types - LED light is absorbed at different depths depending on the wavelengths of the color to stimulate reactions within the skin. The most common are Red light, which helps with collagen production and Blue light, which helps to reduce acne breakouts. Other color light therapy can help with pigmentation, dullness and tone. Advanced Retinol Treatment - Benefits: Anti-Aging - Retinol, or Vitamin A, helps to promote cell turnover and reduce the appearance of fine lines and wrinkles while improving collagen production. Retinols are best used 2-3 times a week until working your way up to daily use. Powerhouse Peptide Treatment - Benefits: Anti-Aging - Peptides are made up of amino acids which help to signal the production of collagen as well as promote healing and regeneration. It is safe for all skin types, even sensitive skin, and can be used daily. Radio Frequency - Benefits: Skin Tightening/Anti-Aging - A tripolar RF wand gently heats up the skin to help increase cellular activity while in turn boosting collagen and elastin production for a firmed, tightened finish. Gua Sha - Benefits: Lifting/Smoothing/Lymphatic Drainage - A Gua Sha stone is used during the facial massage to increase circulation, detoxify and help reduce the appearance of fine lines and wrinkles. Dermplane - Benefits: Exfoliation/Removal of Peach Fuzz - A surgical scalpel is used to remove up to 2 weeks of dead skin cells and vellus hair for a smooth, glowing finish.
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What is Dermaplaning? What is the difference between Short & Sweet Dermaplane, Dermaplane and Dermaplane Deluxe?Dermaplaning is a form of exfoliation using a sterile surgical scalpel to remove vellus hair, or peach fuzz, and dead skin cells on the surface of the skin. During the Short & Sweet Dermaplane (30 minutes), skin is cleansed and prepped before planing, followed by moisturizer and sunprotection for an "on-the-go" service. A hydrating facial masque and facial massage are added to the Dermaplane (45 minute) service. An enzyme, targeted serums and specialty mask (i.e.: hydrojelly, firming peptide, boosted hyaluronic) are included in the Dermaplane Deluxe service to enhance the level of exfoliation and restore the skin's moisture to reveal a healthy glow. Contrary to popular belief, dermaplaning will not make the vellus hair grow back thicker or darker as it is removed at surface level and not from deep within the follicle.
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Should I schedule an Enzyme Treatment or Chemical Peel? What is the difference?Both Enzyme Treatments and Chemical Peels are forms of chemical exfoliation that break down dead skin cells to reveal healthy skin underneath. Enzymes are typically found in plants and fruits and provide a very superficial peel to the outermost layers of the epidermis. Chemical Peels are made of acids derived from sources like sugar, milk, almond and apple and may penetrate into the deeper layers of the epidermis for a more aggressive exfoliation. Typically, Enzymes do not produce any peeling, with the exception of the Pumpkin-Orange and Ginger enzymes. Chemical Peels may cause flaking after the procedure. (It is very important that you let us know on your client intake form of any allergies you may have as some products may cause a reaction) If you have not had a Chemical Peel we strongly suggest for you to come in for an Enzyme Treatment first. This allows us to fully assess your skin's condition, concern areas and sensitivity to all types of chemical exfoliation and recommend the proper regimen.
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What will an Enzyme or Chemical Peel feel like when applied?Everyone is different! While some people will feel a slight to moderate tingle, most clients will feel little to no discomfort. Your esthetician will evaluate your sensitivity prior to the peel which allows them to keep you comfortable during the application process. The Blueberry, Ginger, Pomegrante and Pumpkin-Orange Enzyme Treatments have a slightly higher tingle or heat factor. If at any point in time your sensitivity level goes above the discussed level between you and your esthetician, let them know immediately and they will take measures to decrease the sensitivity and bring you back to a comfortable level.
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What is the aftercare for an Enzyme or Chemical Peel?Our esthetician is fully trained and certified in chemical peels. Although we take every precaution to avoid unfavorable effects or results, on rare cases the may still happen. That's why it is very important and we highly advise you to be as truthful and transparent on your client intake form as possible. Certain conditions and medication greatly affect the outcome of the chemical peel. The DO NOT list: (at minimum for the first 48 hours post peel) -DO NOT go in the sun -DO NOT apply ice or ice water to the area of treatment -DO NOT put face directly into a hot shower spray -DO NOT use hot tubs, steam room or sauna -DO NOT go swimming -DO NOT participate in activities that cause excessive perspiration -DO NOT use loofahs or other means of mechanical exfoliation face -DO NOT direct hair dryer onto the treated area -DO NOT pick or pull at flaking skin as it may be attached to healthy skin below The DO list: -DO stay cool! Internal or thermal heat can cause hyperpigmentation and/or water blisters -DO wear a broad spectrum SPF everyday -DO follow your esthetician's recommendations for home regimen. Up to 60% of results are based on home regimen!
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What is the downtime for a Chemical Peel? What will my face look like?We've all seen the pictures around the internet of red, raw and very painful looking after effects of chemical peels. Truth is there is little to no downtime and most people will not even be able to tell you have had a peel! The Chemical Peels used in our services are superficial peels that gently exfoliate the top layers of epidermis to reveal the healthy skin underneath. You may experience light to moderate flaking for 3-7 days depending on the health of your skin prior to your peel. The healthier the skin is, the less flaking you will experience! It is very important that you follow the pre and post procedure product recommendations provided by your esthetician. We usually ask that you start prepping for the treatment 10-14 days before your appointment. This will ensure that you get the best results possible for your Chemical Peel sessions. Your esthetician will suggest a series of peels depending on the health of your skin to target your areas of concern as well as a maintenance program. During a Modified Jessner's solution peel you may experience frosting which will appear as white crystals. This is a normal occurence due to the Beta Hydroxy Acid (BHA) in the formula. In very rare cases mild to moderate Periorbital edema (puffy/swollen eyes) may occur as a side effect of the peel. Do not apply ice to the area, as superficial freezing will only harm the area more. Instead, apply a cool cloth to the eye area and sleep with the head slightly elevated to help reduce swelling.
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Which type of Chemical Peels do you use?We use PCA Skin Chemical Peels which are a unique blend of acids that self-neutralize due to the lipid and water content within the skin. They are safe for all Fitzpatrick skin types and sensitive skin. We use Modified Jessner's solution and Trichloroacetic acid (TCA) depending on skin type and skin concerns. Your esthetician will evaluate your client intake form and perform a skin analysis to determine which peel is best for you to achieve your goals.
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I have been on Accutane or Isotrenoin. Can I schedule a peel?You must stop using these medications at least 6 months before the skin is able to handle a peel. Performing a peel while on these medications will cause more damage and harm due to the thinning of the skin from the medication.
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Why are my dark spots getting darker after my Chemical Peel?Chemical peels are frequently used for hyperpigmentation in areas of the skin. The peels will gradually remove the surface layers of skin and bring the pigmentation to the surface of the skin which results in the areas appearing darker. Once the pigmentation is brought to the surface, it will start to lighten with each subsequent peel session as it is removed with the surface layers of the skin. It is a gentle and progressive approach instead of an aggressive approach which will keep inflammation to a minimum and provide excellent results with less damage and discomfort to your skin.
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What is a Detoxifying Pore Treatment?The Detoxifying Pore Treatment gives instant results, as well as long-term skin-clarifying benefits by clearing pores with extractions and reducing sebum (oil) production. The special time-released AHA (Alpha Hydroxy Acid) blend will gently boost skin exfoliation to reveal smoother skin with the minimized appearance of pores. A high frequency treatment concludes the treatment to intensify detoxification and help kill P. acne bacteria. For clearing of deeper congested pores we recommend 2-3 subsequent treatments.
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What is a 24K Glow Facial?A 24K Glow Facial is an excellent hydrating and anti-aging treatment to rejuvenate and brighten with products rich in antioxidants and anti-inflammatory active ingredients. Peptides, Hyaluronic Acid and Vitamin C are paired with 24K Gold to leave the skin with a healthy inner natural glow! If you are allergic to metals, especially gold, we do not suggest this facial since the gold used is pure 24K gold.
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What is the OxyZen Advanced Facial?The OxyZen Advanced Facial is our premier anti-aging treatment! This transformative treatment starts with gentle exfoliation and micro CO2 bubbles to smooth skin and stimulate collagen production. THen, a potent ultrasound infused serum nourishes the skin and reduces fine lines and wrinkles. To finish, a soothing lymphatic massage reduces inflammation and boosts circulation, leaving your skin visibly revitalized. Immediate results and no downtime! To see amplified results, add a Radio Frequency treatment for skin tightening and/or a Dermplane add-on for enhanced exfoliation and product absorption. *Dermaplane add-on available for existing esthetic clientele only*
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What is the Turn Back Time Facial?The Turn Back Time Facial gives an INSTANT firming, lifting and tightening of the skin with the combination of ultrasound therapy and concentrated peptides which result in increased micro-circulation and excellent anti-aging benefits. In some cases, micro-circulation may appear as visible capillary blood flow which subsides within 1-2 hours after service.
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Which Add-on service is best for me?Each add-on service has its own benefits: Neck & Decollete Treatment - Benefits: Soothing/Hydrating - Products and techniques from the facial are carried down to the neck and decollete area to address specific skin concerns. This area is often the "forgotten" area in a daily skincare routine. High Frequency - Benefits: Acne/Anti-Aging - Safe and gentle electrical current passes through an electrode as it glides over the skin. The production of oscillating oxygen can kill P.acne bacteria and reduce inflammation to help with acne. It can minimize appearance of fine lines, increase circulation and help stimulate cell renewal for anti-aging properties. LED Therapy - Benefits: All skin types - LED light is absorbed at different depths depending on the wavelengths of the color to stimulate reactions within the skin. The most common are Red light, which helps with collagen production and Blue light, which helps to reduce acne breakouts. Other color light therapy can help with pigmentation, dullness and tone. Advanced Retinol Treatment - Benefits: Anti-Aging - Retinol, or Vitamin A, helps to promote cell turnover and reduce the appearance of fine lines and wrinkles while improving collagen production. Retinols are best used 2-3 times a week until working your way up to daily use. Powerhouse Peptide Treatment - Benefits: Anti-Aging - Peptides are made up of amino acids which help to signal the production of collagen as well as promote healing and regeneration. It is safe for all skin types, even sensitive skin, and can be used daily. Radio Frequency - Benefits: Skin Tightening/Anti-Aging - A tripolar RF wand gently heats up the skin to help increase cellular activity while in turn boosting collagen and elastin production for a firmed, tightened finish. Gua Sha - Benefits: Lifting/Smoothing/Lymphatic Drainage - A Gua Sha stone is used during the facial massage to increase circulation, detoxify and help reduce the appearance of fine lines and wrinkles. Dermplane - Benefits: Exfoliation/Removal of Peach Fuzz - A surgical scalpel is used to remove up to 2 weeks of dead skin cells and vellus hair for a smooth, glowing finish.
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What is a Lash Lift and Tint?Our Lash Lift is a TGA free (thioglycolic acid) system that is much like a perm but uses solutions that are safe for the eye area. It lifts and curls the natural lash from root to tip and gives an eye opening appearance. The esthetician adheres the lashes to a silicone rod then applies lifting and setting solutions to set the curl. A Lash Tint service is paired with a Lash Lift to enhance and make the lashes stand out more!
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What is a Brow Lamination and Tint?Our Brow Lamination uses the same TGA free formula as our Lash Lift treatment for a fuller look to the brows. The esthetician applies lifting and setting solutions to the brow hairs to gently lift them upwards to create a full and structured look. The brow hairs can then be styled in any way the client would like with a brow gel for up to 12 weeks! A Brow Lamination is paired with a Brow Tint to enhance and give an even shade to the brows.
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How long does a Lash Lift or Brow Lamination last?A Lash Lift will typically last for the duration of your personal lash growth cycle which is 4-6 weeks and can last as long as 8 weeks. Naturally heavy or thick lashes may slightly relax due to the weight of the lashes. A Brow Lamination will typically last for the duration of your personal lash growth cycle which is 6-8 weeks and can last as long as 12 weeks. Naturally coarse or thick brows may slightly re-curl due to the structure of the brow hair. Using products recommended by your esthetician will ensure the longevity of the results.
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What is the aftercare for a Lash Lift and Brow Lamination?Your esthetician will recommend at home treatments to help keep lashes and brows conditioned and nourished between treatments. Lash lifts are recommended every 6-8 weeks, while Brow Laminations are recommended every 8-12 weeks. -Avoid moisture excess steam and water for the first 24 hours -Do not rub or play with lashes or brows -Do not use shampoos, conditioners, makeup, creams, serums or oils on lashes and brows or around eye area for first 24 hours -Avoid using strong eye makeup remover for first 48 hours -Try sleeping on your back for the first night to avoid the lashes dropping on outer corner or brows lifting at tails -Avoid sun/UV light as it can cause tint to fade
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What is The Melt massage?The Melt massage is the ultimate relaxation! This massage uses slow, even movements with light to medium pressure and the use of hot stones to help release tension and stress. We recommend this service for anyone who is looking to fully relax.
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What is a Deep Release massage?A Deep Release massage uses stretching movements with medium to extra firm pressure to target the inner layers of the muscles. Anyone suffering with chronic muscle pain, tight muscles or anxiety will benefit from this type of massage. While Deep Release is more intense than The Melt, you should not feel any pain or soreness during the service.
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What is The "Ali" Way massage?The "Ali" Way massage is our most popular massage! Our therapist creates a customized experience depending on the specific needs of your muscles and mind. This is a great option for anyone who is not sure which massage is best for them or first time clients.
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What is The Motivator massage?The Motivator massage is a form of energizing sports massage that is curated with upbeat massage techniques to increase blood circulation. This massage is great for athletes and anyone in need of a bit of motivation.
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What is a Spot Treatment massage?A Spot Treatment is exactly that! This massage can be booked in either a 30 minute or 45 minute appointment to let the LMT work on the specific spot of your concern.
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What is a T.M.J. Massage?The T.M.J. Massage is a focus massage of the head, face and neck to relieve tension from jaw clinching and/or teeth grinding. Intraoral massage techniques are not required for this service. A client consent is needed if this technique is to be used.
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What is a Tech Neck massage?A Tech Neck massage is a massage of the shoulders and neck with a focus on the muscles that contribute to a forward head posture. This service is great for desk workers or device users.
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What is a Sole Soother massage?A Sole Soother massage uses massage techniques on specific points of the feet to ease stress of the body. This massage focuses on reflex points on the feet as well as a soothing calf massage.
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Can I get a massage while I'm pregnant?Yes! We highly recommend The "Ali" Way massage for our expecting mothers. This massage is a refreshing massage to help alleviate pains that are present during your pregnancy. This massage focuses on areas such as lower back, hips and legs to help ease tension. This service is offered after the first trimester (after 12 weeks). If you have had pain in your calves or other parts of your leg, please see your doctor before scheduling a massage. You may be asked to get medical clearance from your doctor during first and third trimester.
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What clothing do I remove or leave on during my massage?Your LMT will ask you to undress to your comfort level. Some clients prefer to leave their underwear on while others prefer to be nude. Your comfort is our top priority!
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What are the contraindications for a massage?There are conditions that a massage may do more harm than good. Massage is contraindicated for the following: - have or had fever in the past 24 hours - have had a recent surgery - 48 hours after a new injury - have a contagious skin disease - have DVT (deep vein thrombosis/blood clot) - uncontrolled hypertension (high blood pressure) - uncontrolled diabetes - have severe pain (please contact your physician)
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What type of wax do you use?We use hard wax. Hard wax is applied to the skin and hardens to be removed. Hard wax is a great option for anyone with sensitive skin because it adheres to the hair and not the skin. A patch test is always recommended for anyone with sensitive skin.
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How long does my hair need to be?Hair needs to be 1/4 inch long but no longer that 1/2 inch long. Shorter hair growth will not be grabbed by the wax and longer hair growth results in a more uncomfortable experience.
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How often do I need to get waxed?It depends on the area and personal hair growth cycle, but usually an appointment every 2-4 weeks after is recommended. Waxing regularly will give you better results and possibly less hair growth for a longer period of time.
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What are the contraindications for waxing?We can not provide a waxing service if you: - are currently or have used Accutane or Isotretinoin in the past 6 months - are taking antibiotics or acne medication - have any open lesions or active Herpes breakouts - have had a chemical peel or aggressive exfoliation in the past 7 days - have sunburn or windburn on the waxing area - have eczema, psoriasis, rosacea on waxing area - have skin tags or moles in the waxing area - have used Retinol in the past 48 hours - have been in a tanning bed in the past 24 hours - have had laser skin resurfacing in the past 12 months - have had a medium-deep peel done by a physician in the past 2 years
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What is the aftercare for waxing?It is very important to keep the waxed area clean, avoid heat and friction for the first 24-48 hours. -Avoid hot baths or showers, saunas, hot tubs, massages for 24 hours -No tanning or sunbathing for 48 hours -No sport, gym or excercise that causes excessive perspiration -Avoid touching the waxed area with unwashed hands -Wear clean, loose fitting clothing over waxed area -Moisturize every day -Exfoliate 2-3 times a week to avoid ingrown hair (not before 24 hours after service) -Do not apply deodorant to waxed underarms for 24 hours
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