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SHIPPING & RETURNS

SHIPPING POLICY

All orders are processed and shipped within 48 business hours of receiving an order. Please allow 7-10 business days for your order to arrive. Skin Script product orders are shipped directly from the Skin Script headquarters in Arizona. Conjure Beauty Lab & Spa and Skin Script are not responsible for incorrect or incomplete addresses provided by the customer. The customer will be responsible for additional shipping charges to correct shipping information and re-ship order. If in-store pick-up is chosen for a Skin Script order, 1-2 business days will be added to shipping time.

RETURNS & EXCHANGE POLICY

Thank you for your purchase! We hope that every customer is completely satisfied with every product and service they receive. Due to health and safety reasons, we are unable to accept any products for return or exchange. All product and service sales are final. All custom products are made in a small batch process. Each order is created and filled once we receive it, ensuring the freshest product possible.  For this reason, restocking returned items is not in our policy. However, if your item is damaged, defective, or incorrect you may return it to us for a full refund of product price or exchange for an item of equal value.

All Gift Certificates are non-refundable.

To return or exchange an item, please email customer service at info@conjurebeautylab.com with your order number, a description and photo of the product. Once your item is confirmed to have been damaged, defective, or incorrect, you will receive further instructions on your individual situation. 

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